Zero Tolerance for CSAE

The following are strictly prohibited on SQUADUP, in any profile field, gamer tag, or interaction that starts on the platform:

• Child sexual abuse material (CSAM) of any kind, or links to it
• Content or behavior that sexualizes a minor
• Grooming: building a relationship with a minor in order to exploit or abuse them
• Sextortion, or any attempt to obtain sexual images from a minor
• Trafficking, or soliciting a minor for any sexual purpose
• Using SQUADUP to find, contact, or arrange to meet a minor for any of the above

Any account found violating these standards is permanently removed, and the matter is reported to the authorities as described below.

Minimum Age

Players must be at least 13 years old. Everyone confirms their date of birth before they can use SQUADUP, and accounts are blocked at sign-up if the player is under 13. If we learn that a player is under 13, their account is closed and their data is deleted.

Safety by Design

• No photos or videos. Players cannot upload images or videos. Every profile uses a built-in illustrated avatar.
• No private chat. SQUADUP has no direct messaging. The only interaction is a poke between players who have both chosen to match.
• Mutual matching only. Players can only reach each other after both choose to match. Private gamer tags stay hidden until then.
• Content filtering. Offensive language is blocked in Gamer IDs, taglines, and About text.
• Block at any time. Any player can be blocked, which removes them from your deck and stops them from contacting you.

Reporting a Child Safety Concern

In the app: tap the flag icon on any player's card, or remove a match from the Squad tab, and choose a reason such as Appears to be under 13, Inappropriate profile, or Harassment. Reporting a player also blocks them straight away.

By email: write to support@sqdup.gg with the subject "Child safety concern" and the player's Gamer ID.

If a child is in immediate danger, contact your local police or emergency services first. In the United States, child sexual exploitation can also be reported directly to the NCMEC CyberTipline at report.cybertip.org.

How We Respond

• Reports are reviewed within 24 hours. Reports that a player may be under 13 are reviewed the same day.
• Accounts that violate these standards are permanently removed.
• Apparent child sexual abuse material is reported to the National Center for Missing & Exploited Children (NCMEC), as required by U.S. law, and to other regional or national authorities where required.
• We cooperate with law enforcement investigations and preserve information when the law requires it.

Child Safety Contact

Our designated contact for child safety and CSAM prevention is support@sqdup.gg. We comply with applicable child safety laws in the regions where SQUADUP is available, and we review these standards regularly.