You must be at least 13 years of age to use SQUADUP. If you are under 18, you represent that you have your parent or guardian's permission to use the App. By using SQUADUP, you confirm that you meet the minimum age requirement in your jurisdiction.
If you are under 16 and located in the European Union, you must have verifiable parental consent to create an account.
To use SQUADUP you must sign in with Discord, Google, or Apple. By connecting these accounts you agree to their respective terms of service. You are responsible for:
You agree to use SQUADUP only for lawful purposes and in a way that does not infringe the rights of others. You must not:
You retain ownership of any content you submit to SQUADUP, including your profile information, bio, and gamer tags. By submitting content, you grant SQUADUP a non-exclusive, royalty-free, worldwide license to use, display, and store that content solely for the purpose of operating the platform.
You represent that any content you submit is accurate, does not violate any third-party rights, and does not violate these Terms. We reserve the right to remove any content that violates these Terms without notice.
SQUADUP has zero tolerance for objectionable content and abusive users. You can report any profile or block any player from within the App. Blocked players can no longer see you or contact you through SQUADUP.
We aim to review reports within 24 hours. If content or behavior violates these Terms, we may remove the content and suspend or terminate the account responsible. You can also contact us at support@sqdup.gg.
SQUADUP allows you to store private gamer tags (such as Discord handles, PSN IDs, or other platform identifiers) that are only revealed to users you have mutually matched with. You acknowledge that:
SQUADUP provides matchmaking tools to help gamers find compatible teammates. We do not guarantee any specific match results, connection quality, or gaming outcomes. Compatibility scores are algorithmic estimates only and do not guarantee a positive experience with any matched player.
We reserve the right to modify, suspend, or discontinue any features of the App at any time without notice.
SQUADUP is free to use. To support the platform, the swipe deck may occasionally show promo cards, for example for SQUADUP's social media accounts, invitations to bring friends, or, in the future, partners and sponsors. Promo cards are not player profiles.
Tapping a promo card may take you to a third-party website or app. We do not control and are not responsible for third-party content, products, or services, and your use of them is governed by their own terms. How we record promo card views and taps is described in our Privacy Policy.
We reserve the right to suspend or permanently terminate your account at our sole discretion if we believe you have violated these Terms, engaged in harmful behavior toward other users, or otherwise acted in a way that is detrimental to the platform or its community.
You may delete your account at any time via Settings > Gamer Card > Delete My Account. Upon deletion, all your data will be permanently removed from our systems as described in our Privacy Policy.
If you believe your account was terminated in error, contact support@sqdup.gg.
SQUADUP and all associated branding, logos, design, code, and content are owned by or licensed to us. You may not reproduce, distribute, modify, or create derivative works from any part of SQUADUP without our prior written consent.
Game titles, logos, and trademarks referenced within the App are the property of their respective owners. SQUADUP is not affiliated with, endorsed by, or sponsored by any game publisher referenced on the platform.
SQUADUP is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the App will be uninterrupted, error-free, or free of viruses or other harmful components.
We make no guarantees regarding the accuracy of compatibility scores, the availability of specific players, or the quality of connections made through the platform.
To the fullest extent permitted by applicable law, SQUADUP and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the App, including but not limited to:
Our total liability to you for any claim shall not exceed the amount you have paid us in the twelve months preceding the claim (which for a free service is $0).
You agree to indemnify and hold harmless SQUADUP and its operators from any claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising from your use of the App, your violation of these Terms, or your violation of any rights of a third party.
These Terms are governed by the laws of the United States. Any disputes shall first be attempted to be resolved informally by contacting us at support@sqdup.gg.
If you are located in the EU or UK, nothing in these Terms affects your rights under local consumer protection laws.
Your use of SQUADUP is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using SQUADUP, you consent to the data practices described in the Privacy Policy.
If you downloaded SQUADUP from Apple's App Store, these Terms are between you and SQUADUP, not Apple. Apple is not responsible for the App or its content and has no obligation to provide maintenance or support for it. Apple is not responsible for any claims relating to the App, including product liability claims, claims that the App fails to meet legal or regulatory requirements, consumer protection claims, or intellectual property infringement claims. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. Your use of the App must also comply with the App Store's Usage Rules.
If you downloaded SQUADUP from Google Play, these Terms are between you and SQUADUP, not Google. Google is not responsible for the App or its content, and your use of the App must also comply with the Google Play Terms of Service.